Help
How can we help?
Answers to the questions members and employer partners ask most. If you don’t find what you’re looking for, the team is one email away.
Getting started & the app
The basics
Yes. Welling is free to download and free to use — no subscription, no in-app upgrades. Membership in our clinical pathways (GLP-1, HRT, peptides, skin, hair) is separate from the app and discussed during intake.
Clinical care
How care works
Pricing, discounts & FSA/HSA
What it costs
For employers & privacy
If your company sponsors Welling
Still stuck?
Talk to a human.
Members
Account access, app issues, billing, scheduling — anything that isn’t a clinical emergency.
support@wellinghealth.comEmployers & partners
Benefits rollout, integrations, custom pricing, RFPs, anything going through HR.
partnerships@wellinghealth.comMedical emergencies: call 911. The Welling app and these inboxes are not monitored for time-critical clinical issues.
Looking to download the app? Start here. Curious about programs and pricing? Programs & membership.